Terms and Conditions

Effective Date: [Date]

Welcome to Keystone Finds & Heirloom Stories (the “Website”). These Terms and Conditions (“Terms”) govern your access to and use of our Website, services, and consultation offerings.

By accessing or using the Website, submitting an intake form, or purchasing a consultation, you agree to be bound by these Terms. If you do not agree to all of these Terms, please do not use our services or Website.

1. Services Offered

Keystone Finds & Heirloom Stories provides review, evaluation, and research consultation services related to:

  • Antiques & Heirlooms: Expert review, identification assistance, and historical context for vintage items and family heirlooms.
  • Family History & Genealogy: Historical research and lineage review based on ancestor information provided by you.

2. Information Provided by You (Intake Forms)

To fulfill your consultation, we rely on details, photos, and ancestor information (such as names, dates, and locations) submitted via our intake forms (e.g., Google Forms).

  • Accuracy: You agree that all information and images provided to us are accurate to the best of your knowledge.
  • Rights to Content: By submitting photos, documents, or family records, you confirm that you have the legal right or permission to share this information with us for research and evaluation purposes.
  • Privacy: Any personal and genealogical data submitted via intake forms is governed by our Privacy Policy.

3. Consultation Disclaimers & Limitations

A. Antique & Heirloom Reviews

  • Scope of Review: Reviews provided are for informational, historical, and educational purposes only.
  • Not an Official Appraisal: Unless explicitly certified by a licensed appraisal organization, our reviews do not constitute an official, certified, or legally binding appraisal for insurance, tax, estate sales, or legal purposes.
  • Market Values: Any estimated values or historical context discussed reflect opinion and historical market trends, which fluctuate. We do not guarantee resale prices or market demand for any item.

B. Family History & Genealogical Research

  • Historical Accuracy: Genealogical research depends on available historical records, archives, and documentation. While we exert reasonable effort and expertise, we cannot guarantee specific historical outcomes, the discovery of unknown ancestors, or absolute completeness of archival records due to missing, damaged, or lost historical documentation.

4. Payments, Refunds, and Cancellations

  • Fees: Fees for consultation services are stated at the time of purchase and must be paid in full before research or review begins.
  • Delivery: Estimated delivery times for written reports or scheduled consultation sessions are provided upon receiving your complete intake form.
  • Refund Policy: Due to the custom, labor-intensive nature of research and evaluation services, all sales are final once research or review work has commenced. If you cancel your request prior to the start of research, a refund may be granted at our discretion, minus any non-refundable payment processing fees.

5. Intellectual Property & Deliverables

  • Our Work Product: Written reports, research summaries, charts, and materials created by Keystone Finds & Heirloom Stories remain our intellectual property. Upon full payment, you are granted a personal, non-exclusive, non-transferable license to keep, print, and share the consultation results for your personal, non-commercial use.
  • Website Content: All text, graphics, logos, and branding on this Website are owned by or licensed to Keystone Finds & Heirloom Stories and are protected by copyright and intellectual property laws. You may not reproduce or redistribute site content without prior written permission.

6. Newsletters & Marketing

By opting into our mailing list or subscribing to our newsletter, you agree to receive promotional emails, historical articles, and updates from us. You may opt out of marketing communications at any time by clicking the “Unsubscribe” link at the bottom of any email.

7. Limitation of Liability

To the fullest extent permitted by law, Keystone Finds & Heirloom Stories, its owner(s), and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our services or Website, or any reliance placed on the information provided in an antique review or genealogical report.

8. Third-Party Links & Services

Our Website or intake process may utilize third-party tools (such as Google Forms or third-party payment processors) or link to external websites. We are not responsible for the content, privacy practices, or availability of third-party platforms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Pennsylvania and the United States, without regard to its conflict of law principles.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to the Website with an updated “Effective Date.”

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at: