Keystone Finds & Heirloom Stories

Privacy Policy

Effective Date: October, 2026

Welcome to Keystone Finds & Heirloom Stories (the “Website”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit information via our intake forms, or purchase our consultation services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or submit your information.

1. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about our services, when you purchase a consultation, sign up for our newsletter, or fill out our intake forms.

The types of information we collect may include:

  • Contact & Account Information: Your name, email address, phone number, and billing details collected when you purchase a consultation or contact us.
  • Antique & Item Details: Information, photographs, descriptions, and history regarding the antiques or heirlooms you submit for evaluation through our Google Forms or intake process.
  • Genealogical & Family History Data: Information about your ancestors and family lineage—such as names, dates, and places they lived, worked, or died—that you provide to us to help us conduct family history research and consultations.
  • Newsletter Data: Your email address and name when you voluntarily subscribe to our newsletter or mailing list.
  • Automatically Collected Data: Information our servers automatically collect when you access the Website, such as your IP address, browser type, operating system, and access times.

2. How We Use Your Information

Having accurate information about you permits us to provide a personalized and thorough consultation experience. Specifically, we use your information to:

  • Fulfill Consultations: Use your submitted antique details and family history data to research, review, and complete your requested consultation or genealogical assessment.
  • Process Transactions: Process your payments and manage your orders securely.
  • Communicate With You: Send you emails regarding your consultation status, answer your questions, or provide research updates.
  • Send Marketing & Newsletters: Send you our newsletter, updates, historical tips, or promotional offers if you have opted in to receive them. You may opt out of marketing emails at any time by clicking the “Unsubscribe” link in the email.
  • Improve Our Services: Monitor usage trends and analyze data to improve our website, research methodologies, and customer experience.

3. Disclosure of Your Information

We respect the confidential and personal nature of your family history and antique collections. We do not sell, rent, or trade your personal or genealogical data. We may share information only in the following limited circumstances:

  • Third-Party Service Providers: We share necessary data with trusted third-party vendors who assist us in operating our business (such as secure payment processors, form hosting platforms like Google Forms, and email newsletter delivery services). These providers are bound by strict privacy obligations.
  • Legal Obligations: If required by law, subpoena, or legal process, or to protect the rights, property, and safety of our business or others.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition, where user information may be transferred as a business asset.

4. Data Storage and Security

We take the security of your personal, historical, and financial data seriously. We use administrative, technical, and physical security measures to protect your information.

  • Note regarding Google Forms: Information submitted through our intake forms is processed and stored via Google’s secure workspace infrastructure. We recommend reviewing Google’s privacy policy to understand how they handle form data.
  • While we implement reasonable safeguards, no data transmission over the internet can be guaranteed to be 100% secure.

5. Policy for Children

Our services are intended for adults. We do not knowingly solicit information from or market to children under the age of 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete it.

6. Your Data Rights & Choices

  • Access or Update: You may request access to, correction of, or deletion of the personal and genealogical data you have provided to us by contacting us directly.
  • Newsletter Unsubscribe: You can unsubscribe from our marketing emails at any time by following the unsubscribe instructions included at the bottom of every email.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or operational, legal, or regulatory requirements. We will notify you of any updates by revising the “Effective Date” at the top of this policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: